"From the moment that we arranged for The Personal Agent to sell our house, we felt supported and secure in the knowledge that our best interests were being looked after. All the staff who helped us during this process were always polite, well informed and professional in their duties but with a friendly attitude which immediately put us at ease. No query was too small for their attention and, not having moved in over 40 years, we were obviously unaware of any pitfalls which might occur. Our house was sold in record time and, thanks to your vetting process, there have been no unexpected delays or problems. We wish you and all the staff at The Personal Agent, a happy and successful future."
Margaret and Roy
"Stacey had all the information to hand that I needed, including whether my pet was allowed, break clauses in the lease, information about furniture in the property and the fridge and the parking permits. She was friendly, professional and succinct, everything I needed. Thanks"
"I have just signed up for the tenancy of a flat. From the point of contact to the signing has literally been a few days thanks to the efficiency of The Personal Agent. I was particularly impressed with the speed of response to my initial contact requesting information on the flat and the speed of getting a viewing. All in all the standard of service I have received is excellent."
"Andrew Burn of Personal Agent proved to be the type of agent we would recommend in a heart beat to any prospective client. Not only was he enthusiastic and realistic at the beginning of the sale (the easy bit)... More importantly, when things were not going smoothly and the chips were down he was always available at the end of the phone. He offered a sense of calmness and constructive advice at a time when we were at a loss to know the best way forward. We acted on Andrew's recommendations which proved key to securing the sale. We have very recently completed on our property in Stoneleigh and we could not be happier."
Jane- Ellen and Sean
"Ben - thank you so much and thank you for everything you have done to help us sell our property. You have been very kind and also very patient."
"After agreeing the lease of one house and seeing that fall through (through no fault of The Personal Agent) Stacey was able to find and secure me (paperwork signed the same day) another, better house in the same area within a couple of hours. If that isn't good recovery/ service, I don't know what is!"
"To Richard and the rest of the team at The Personal Agent - thanks for such a professional service."
"I just wanted to say a big "Thank You" to all of you for all your help, care and kindness with our property purchase."
"The Personal Agent were efficient and quick. Whilst the first agent we used could not find a tenant for 5 weeks, the Personal Agent found one in 2 days."
"Hello Paul, just a little note to say that buying through your estate agent is much more pleasant than buying from other agencies. Our offer on Bridle Path has been accepted however, it is really not pleasant dealing with other agents. Your honesty and kind nature makes the purchase such a nice process."
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